# How to use the Dynamic Content Filters

Examples of topics featuring Dynamic Content Filters can be found here:

- Corporate Locations (in the Dynamic Content Filter Multiple Output example)
- Tours for Travel Markets (in the Dynamic Content Filter Multiple option Output example)
- Members Special Travel Club (in the Dynamic Content Filter Multiple Output example)
- Choices for Modes of Transportation (in the Dynamic Content Filter Single option Output example)

Dynamic Content Filters are a new feature that allow you to "clear the clutter" in this help system and show you only the content you wish to see. When they have been configured, a new icon is presented in the toolbar normally used for choosing the TOC, Index, Glossary and Search.

The user clicks this icon and the Dynamic Content Filters panel is presented.

The user then clicks items in the panel to enable the filter(s) they wish to apply.

The refresh icon will clear the users selections for a new session.

## Scenario One - Using Filters to Personalize an end-user's Table of Contents and Index

In this scenario, perhaps the user has a specific Role. Whirl the World Travel has employees that are Software Developers and employees that are Sales Staff. With no filter applied, your table of contents and index look like this:

Table of Contents | Index

If your role happens to be that of a Developer, you would prefer to focus only on "Developer" topics. You click the Dynamic Content Filters icon in the main toolbar, then click the check box labeled "Developer". As you click the TOC icon to view the TOC again, notice how it has now changed to filter out the undesired content.

Note the appearance of the Dynamic Content Filters icon. The presence of the check mark superimposed on the icon is the indication that Dynamic Content Filters are in effect.

Table of Contents | Index

## Scenario 2 - Filtering basic content inside a topic

In this scenario, perhaps the user is only interested in content that may be country specific. Whirl the World Travel operates in three countries. Canada, United Kingdom and the United States. Perhaps the end user has opened the Corporate Addresses topic and wishes to see content that would apply only to Canada. They click the Dynamic Content Filters icon and enable the Canada filter. At the moment the filter is enabled, the end user should observe that the United Kingdom and United States addresses and images perform a magical disappearing act as they are filtered out.

*NOTE: If you were testing and did not specifically clear the Developer filter, it will still be in effect and you may see some odd behavior when looking at the Corporate Addresses topic. This is because if you are a Developer, the only company location you would be interested in is the United States, as all development occurs in the US.

Another example may be observed by opening the Members Special Travel Club topic. In this topic the end user is able to filter the City/Countries where that amenity is offered.

## Scenario 3 - Filtering what is available by searching

In this scenario, perhaps the user is a member of the Sales staff. They are planning to call on some customers and they seem to recall someone mentioning that the Salesbuilder software application offered an ability to store maps listing the account location. With no Dynamic Content Filters enabled, a generic search is performed for the word "map". And many irrelevant results are returned as shown below:

The Dynamic Content Filters button is then clicked and the Role of Sales is selected.

Upon returning to the Search Results, only two possible topics are listed. Thus making it much easier for the Salesperson to locate what they are looking for.

Another set of Filters has been provided for Sales Staff who want to earn bonuses by emphasizing certain Corporate and/or Leisure Travel Packages.

By selecting either Corporate or Leisure filters you will see the packages and photos dynamically appear or disappear as the selections are made.